Privacy Policy

Introduction

This Privacy Policy ("Policy") is published by asiabet ("the Platform", "we", "us" or "our") and applies to all personal data processed in connection with your access to and use of the asiabet website located at https://asiabet.cam and all services offered thereon.

asiabet is an English-language online sports betting and casino entertainment information platform serving adult users in Malaysia, including users in Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya and Shah Alam. This Policy describes the categories of personal data we collect, the purposes for which we use it, the parties with whom we may share it, and the rights available to you as a data subject.

By registering for an Account, accessing the Platform or otherwise providing your personal data to asiabet, you acknowledge that you have read and understood this Policy and consent to the data practices described herein. If you do not agree with any aspect of this Policy, please discontinue use of the Platform and contact us to request Account closure.

Definitions

In this Policy, the following terms carry the meanings assigned below:

• "Account" means a registered user account created on the asiabet Platform.
• "Data Controller" means asiabet, as the entity that determines the purposes and means of processing personal data collected through the Platform.
• "Data Processor" means any third party engaged by asiabet to process personal data on its behalf under a data processing agreement.
• "Data Subject" means the natural person to whom personal data relates — in this context, a registered or prospective User of the Platform.
• "Personal Data" means any information that identifies or could reasonably identify a living individual, including name, email address, device identifiers and financial transaction details.
• "Processing" means any operation performed on personal data, including collection, storage, use, disclosure and deletion.
• "Platform" means the asiabet website at https://asiabet.cam and all associated pages and services.
• "User" means any individual who accesses the Platform, whether registered or unregistered.

Data We Collect

asiabet collects personal data across the following categories depending on how you interact with the Platform:

Collection Methods

We collect personal data through the following channels and mechanisms:

• Direct provision. Data you submit when registering an Account, completing KYC verification, initiating deposits or withdrawals via Malaysian payment methods (including DuitNow, FPX, Touch 'n Go eWallet, Boost, GrabPay, Maybank2u, CIMB Clicks and Public Bank), or contacting our support team.
• Automated technical collection. Technical and behavioural data collected automatically when you access the Platform, including IP address, session identifiers, device fingerprinting, page interaction data and error logs.
• Cookies and similar technologies. First-party cookies and tracking technologies used to manage sessions, personalise content and support Platform analytics. See Section 9 (Cookies) for full details.
• Third-party payment processors. Transaction confirmation data received from payment service providers when processing MYR deposits or withdrawals through supported payment methods.
• Identity verification services. Where identity or age verification is required, data may be collected via third-party KYC service providers engaged by asiabet.

Data Processing

asiabet processes personal data for the following defined purposes:

• Account management. Creating, maintaining and administering your registered asiabet Account, including processing login credentials, managing account balances in MYR and updating account settings.
• Transaction processing. Processing deposits and withdrawals made through supported Malaysian payment methods and maintaining accurate transaction records.
• Identity and age verification. Verifying that registered users are aged 21 or above and confirming the accuracy of identity information provided during registration or KYC review.
• Regulatory compliance. Meeting applicable anti-money laundering (AML), know-your-customer (KYC) and other legal or regulatory obligations.
• Fraud and security. Detecting, investigating and preventing fraudulent activity, account abuse, money laundering and other prohibited conduct on the Platform.
• Responsible gambling monitoring. Identifying betting patterns that may indicate problem gambling behaviour, enforcing self-exclusion requests, applying deposit limits and notifying Users of available responsible gambling tools.
• Customer support. Responding to queries, complaints and requests submitted by Users through the Platform's support channels.
• Platform analytics and improvement. Analysing aggregate and anonymised usage data to improve Platform performance, content quality and user experience.
• Marketing communications. Sending promotional offers, bonus notifications and Platform updates where you have provided consent or where a legitimate interest basis applies. You may opt out of marketing communications at any time.

Legal Basis for Processing

asiabet processes personal data on the following legal bases depending on the nature of the processing activity:

• Contractual necessity. Processing required to fulfil the terms of the agreement between asiabet and a registered User — including Account management, transaction processing and the delivery of Platform services.
• Legal obligation. Processing required to comply with applicable legal requirements, including AML obligations, age verification requirements and regulatory reporting duties.
• Legitimate interests. Processing conducted for the Platform's legitimate business interests — such as fraud prevention, Platform security, customer support quality improvement and aggregate analytics — provided those interests are not overridden by your privacy rights.
• Consent. Processing based on your freely given, specific and informed consent — including marketing communications and non-essential analytics cookies. Where consent is the basis for processing, you may withdraw it at any time without affecting the lawfulness of prior processing.

Data Sharing

asiabet does not sell your personal data. We may share personal data with third parties only in the circumstances described below, and only to the extent necessary for the stated purpose.

• Payment service providers. Personal and financial data is shared with Malaysian payment processors — including those facilitating DuitNow, FPX, Touch 'n Go eWallet, Boost, GrabPay, Maybank, CIMB and Public Bank transactions — to the extent necessary to process authorised transactions.
• Identity verification providers. Identity and document data may be shared with third-party KYC and age verification providers engaged to support Account compliance processes.
• Game and technology providers. Technical data may be shared with licensed game content providers and platform technology partners under contractual data processing agreements that prohibit secondary use.
• Legal and regulatory authorities. We may disclose personal data to law enforcement agencies, regulatory bodies or courts where required by applicable law, valid legal process or to protect the rights, property or safety of asiabet or others.
• Business successors. In the event of a merger, acquisition, restructure or sale of substantially all of asiabet's assets, personal data held by the Platform may be transferred to the successor entity, subject to equivalent privacy protections.

All third-party processors engaged by asiabet are required to maintain the confidentiality of personal data and to process it only for the purposes specified in the applicable data processing agreement.

Data Retention

asiabet retains personal data only for as long as necessary to fulfil the purposes for which it was collected, to comply with applicable legal obligations and to resolve disputes or enforce agreements.

• Active Account data. Personal data associated with an active Account is retained for the duration of the account relationship and for a reasonable period thereafter to facilitate re-engagement, support queries and regulatory review.
• Transaction records. Financial transaction records, including MYR deposit and withdrawal histories, are retained in accordance with applicable financial record-keeping requirements, which typically require retention for a minimum of five to seven years.
• KYC and identity verification data. Identity documents and verification records are retained for a period prescribed by applicable AML regulations, typically five years following the end of the business relationship.
• Support communications. Customer support correspondence is retained for a period sufficient to resolve the relevant matter and for quality assurance purposes.
• Marketing data. Data held for marketing purposes is reviewed periodically. Where you withdraw consent for marketing communications, your data will be suppressed or deleted from marketing lists promptly.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents re-identification.

Cookies

The asiabet Platform uses cookies and similar tracking technologies to support its operation and improve user experience. A cookie is a small text file stored on your device by a website you visit.

9.1 Types of Cookies Used

• Strictly necessary cookies. Required for core Platform functionality including login sessions, account authentication and security features. These cannot be disabled without impairing your use of the Platform.
• Functional cookies. Used to remember your preferences, language settings and display configurations to provide a more personalised Platform experience.
• Analytics cookies. Used to collect aggregate, anonymised data about how Users interact with the Platform — including pages visited, time spent and navigation paths — to support Platform improvement. These are subject to your consent where required.
• Session cookies. Temporary cookies that expire when you close your browser. Used to maintain your session state during a single Platform visit.

9.2 Managing Cookies

You may manage cookie settings through your browser's built-in privacy controls. Most modern browsers allow you to block, delete or restrict cookies for specific websites. Please note that disabling strictly necessary cookies may impair your ability to use certain features of the asiabet Platform, including Account login and transaction processing.

Data Security

asiabet implements appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access. These measures include, but are not limited to:

• Encrypted transmission of data between your device and the Platform using industry-standard protocols.
• Access controls limiting personal data access to authorised personnel with a legitimate operational need.
• Regular review of data processing systems and security procedures.
• Secure storage of financial data, with payment method details handled by certified payment processors rather than retained in full on Platform systems.
• Incident response procedures for the identification, containment and reporting of data security events.

While asiabet takes data security seriously, no system transmitted over the internet is completely secure. Users are encouraged to use strong, unique passwords for their asiabet Account and to contact support immediately at [email protected] if they suspect any unauthorised access to their Account.

Minors

The asiabet Platform is strictly intended for adults aged 21 years and above. We do not knowingly collect or process personal data from persons under the age of 21.

If we become aware that personal data has been collected from a minor without appropriate parental or guardian consent, we will take immediate steps to delete that data and close the associated Account. If you believe that a minor has accessed the Platform and provided personal data, please contact us promptly at [email protected].

User Rights

As a data subject whose personal data is processed by asiabet, you hold the following rights in respect of your information. Requests to exercise any of these rights may be submitted to [email protected].

We aim to respond to all data subject requests within a reasonable period. Note that certain rights may be limited where processing is required to comply with legal obligations or to protect the rights of third parties.

International Transfers

The asiabet Platform serves users primarily located in Malaysia. However, some of our data processing partners and technology providers may be based outside Malaysia, which may involve the transfer of personal data to jurisdictions with different data protection frameworks.

Where personal data is transferred internationally, asiabet takes steps to ensure that appropriate safeguards are in place to protect such data, including contractual protections and diligence on recipient jurisdictions' data protection standards.

By using the Platform and providing your personal data, you acknowledge that your data may be processed in jurisdictions outside Malaysia where applicable data protection laws may differ from those in Malaysia.

Third-Party Services

The asiabet Platform may contain references to or integrations with third-party payment providers, game content services and technology platforms. This Policy governs only the personal data collected and processed by asiabet directly.

When you interact with a third-party service — such as initiating a payment through Touch 'n Go eWallet, Boost, GrabPay, Maybank, CIMB, Public Bank, DuitNow or FPX — the data practices of that third party are governed by their own privacy policies, over which asiabet has no control.

We recommend that you review the privacy policies of any third-party service you use in connection with the asiabet Platform before providing your personal data to that service.

Policy Amendments

asiabet reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law or Platform services. Where changes are material, we will endeavour to notify registered Users through the Platform or via the email address associated with their Account.

The effective date shown at the top of this page will be updated whenever this Policy is revised. Your continued use of the Platform after the effective date of any revised Policy constitutes your acceptance of the updated terms.

We encourage you to review this Policy periodically to stay informed about how asiabet handles your personal data. If you have concerns about any changes, please contact us before continuing to use the Platform.

Contact Us

If you have any questions about this Privacy Policy, wish to exercise any of your data subject rights, or want to raise a privacy concern relating to your asiabet Account, please contact our support team using the details below.

• Platform website: https://asiabet.cam
• Email address: [email protected] (plain text — not a clickable link)
• Subject line for data requests: Please mark all data subject requests clearly as "Privacy Request — [Your Account Username]"
• Response time: We aim to acknowledge all privacy-related enquiries within two business days and to resolve them within a reasonable period.